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Privacy Policy

Citywide is committed to protecting the privacy of our clients. We are committed to providing you, our customer, with competitive insurance products and services to help you meet your changing needs. We are acting as your agent. Citywide Insurance and Financial Services, Inc. and Citywide Realty, Inc. share the same ownership and management. Information may be shared between these two companies to better serve our common clients.

Collection of Information

We gather private and nonpublic information about you in order to provide you with services we offer. The information starts with information you provide to obtain price quotations such as your name, address, telephone number, e-mail address, data of birth, Social Security number, Drivers License number, marital status and other information as required by the carrier being quoted to provide you with pricing and service. We may collect Health information as required when making application for life or health coverage.
We seek to collect and use information that is necessary and appropriate for the needs or our business.

Disclosure of Information

Citywide does not disclose private or non-public personal information about our customers or former customers to anyone, except as required or permitted by law. We do not sell customer list or any information about our customers. In order to service your policy or contract, we will provide information to the company quoting or providing coverage. We may disclose inforamtion about you in response to a subpoena or other legal process and to protect against fraud

Protecting Confidentiality of Customer Records

Your files or records are made available only to our personnel or representatives who need to access to the information in order to perform thier assigned duties. We maintain physical, electronic, and procedural safeguards to protect your information.

Third Party Links

Our Website(s) may contain links to third party sites that are not controlled by Citywide. These third party sites are made available to you as a convenience and you agree to use these third party links at your own risk. Please be aware Citywide is not responsible for the content or privacy policy of any third party web site. We encourage you to review each third party site's privacy policy.

Changes in our Privacy Policy

We reserve the right to change this Privacy Policy without providing you wiht advance notice of our intent to change the policy. If you have any questions about our privacy policy, please contact us at:

Citywide
2214 National Road
Phone: 304-242-7500
Wheeling, WV 26003